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Woman says she was trapped in California snow resort gondola for 15 hours

An investigation was underway after a visitor said she was stranded in a snow resort gondola overnight in South Lake Tahoe, California.

Monica Laso was at Heavenly Mountain Resort with friends Thursday when she became tired and asked a worker for directions to a gondola that would take her to the base, she said in an interview with NBC affiliate KCRA of Sacramento.

The worker guided her to a gondola, she said, with a few minutes to spare before 5 p.m., but when she got in and started her trip down, it stopped, stranding her for 15 hours.